About 2 min

Monitors, incidents, alerts

A short glossary of the three terms you will see most often.

Terms

  1. 1

    Monitor

    Configuration for what to check and how often. Choose URL checks or pings from your app.

  2. 2

    Incident

    A record opened when something is wrong. URL monitors open after three failed attempts 5 seconds apart; heartbeat monitors open when a ping is overdue. Closes automatically on recovery.

  3. 3

    Notification

    Messages sent to connected channels (Slack, KakaoTalk, etc.) when incidents open or recover.